jakub
Junior Member
Posts: 57
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Post by jakub on Feb 23, 2005 17:56:24 GMT -5
I agree with you, Doug, about the new PR. They need to be more consciencious about how and what they post. The problem with the Paper Clips post is that whoever inputed the information used 2004 instead of 2005. I'm sure the program they use just puts it in order by date. If echo is taking care of this website, they're not fairing too well at this point. They've got some kinks to work out. I'll keep an optimistic, open mind at this point and give them the benefit of the dobt. Hopefully, it will get better.
Jen
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Post by Kimberly on Feb 23, 2005 19:54:48 GMT -5
"fan management" Makes me feel like a criminal, just because I'm a fan. will I ever get to meet Alison out by the busses again... like in the next few years?
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Post by Doug on Feb 24, 2005 9:47:37 GMT -5
I e-mailed echomusic about fixing up the website and got a quick response this morning! They are going to "check into the age issue" and "alert management" regarding other problems on the site. We'll see how long this takes.
Doug
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Post by fogcitygal on Feb 24, 2005 13:01:17 GMT -5
I e-mailed echomusic about fixing up the website and got a quick response this morning! Doug That's amazing Doug! You obviously have connections ;D ~ I'm still waiting for a response to my several emails about their non-functioning fan mail sign-up . Did you use the address at the "contact" link at their site or do you have another address for them? --foggy
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Post by Doug on Feb 24, 2005 13:58:42 GMT -5
I just clicked on the email contact and then sent an email. They have actually fixed a few things. They now have Allison's age correct on the echomusic site. Happy Birthday Alison!!!!
Doug
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Post by Kimberly on Feb 24, 2005 14:04:48 GMT -5
Happy Birthday Alison!!!! LOL, Doug. Way to go!
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Post by tom37211 on Feb 24, 2005 14:25:28 GMT -5
This is an exerpt of a letter I sent to the CEO of echomusic last night.
I have been a fan of Alison Krauss for many years. I have noticed that your company has recently taken over the management of the Alison Krauss and Union Station web site.
It looks OK, but there are a few errors of note. It's been noticed at other massage boards that Alison Krauss is 33, not 32 and will be 34 in July. Also, their most recent release is "Lonely Runs Both Ways". Not "Live.". That's just from the first paragraph from Alison's Bio. Also, there are question marks where there should be quotation marks on some of the news articles. (I am using the gold standard Windows XP and explorer as my browser.) On things I have noticed, Dan Tyminski has won a total of 7 International Bluegrass Music Association awards, not just the 3 for singing. Jerry Douglas has won 8 International Bluegrass Music Association Dobra Player of the Year awards, not six. Projects he has been involved with have won 8 Grammy awards, not six as stated on your site. Also, the award he won in 2004 is actually called the "National Heritage Fellowship award", not the "National Heritage Award" as stated on your site. (I know it is splitting hairs, but in order to do a professional job, it has to be done 100% right.) Jerry's first album was called "Plant Early." His second album was "Fluxology." Barry Bales has lost the facial hair, his bio photo needs to be updated. Alison Krauss's voice has been on well over 300 different songs. It would be nice is there was a definitive list on her definitive web site. There are exactly 4 low quality, small sized photos on their web site. I think you guys could do much better than that. The FAQ section is a joke. Really, why bother with that drivel? The Listen button says "Coming soon!" The Watch button allows one to listen to clips from 3 songs. The merchandise button is a dead link.
Also, please keep the news up to date. Particularly in regards to TV and radio appearances and other artist CD appearances. There is no excuse when an unofficial fan site has better and more up to date, breaking news than the official site.
Another question. Is it your company that is responsible for the new "No Photo" policy at their concerts? I noticed on your company web site that you offer artists photo services and that policy for AKUS went into effect around the same time that your company redid the web site. If that is the case, please reconsider it. There are a lot of fans upset by this and feel that it is heavy handed and an unnecessary punishment due to the actions of a few.
Thanks for taking the time to read this and have a great day!
Tom
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Post by Doug on Feb 24, 2005 16:26:07 GMT -5
Tom,
That is an amazing letter with fantastic information. echomusic is going to be on the defensive now whenever they make changes to their website now that they see the kind of fans they are dealing with.
Natalie --- I think Tom deserves an automatic upgrade to Full Member for that letter. There's no way he can be termed a Junior Member.
Doug
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Post by Candice on Feb 24, 2005 18:01:45 GMT -5
I have noticed that the official site has now changed from saying memory cards will be "destroyed" to will be "erased".
Candi
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Post by Natalie on Feb 24, 2005 23:30:28 GMT -5
That was the perfect letter, Tom ;D
Doug, unfortunately I have no control over who is considered what kind of member... it goes by how many posts you've done and how long you've been a member.
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Post by fogcitygal on Feb 25, 2005 3:49:32 GMT -5
Ok Doug, now I know you have an inside connection at echomusic because as soon as I made my last post to you complaining how they hadn't answered my many emails about logging into their site, they emailed me back twice with the sign-in problem fixed. LOL, now I expect you will take care of all the other problems we've been complaining about. It's really nice to know we have a voice in the inner offices, one that can effect change! ;D ;D ;D
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Post by fiddler494 on Feb 25, 2005 4:00:54 GMT -5
Some very good observations from many members posting on this subject.
It is true there are many errors on the web site. I wouldn't doubt it is the echomusic policy "suggested" to AKUS (beginning the 180 degree change of course at feel at the new AKUS webi site) by echomusic or echomusic/Cracker Barrel or mutual consultation and agreement between echomusic/Cracker Barrel/AKUS.
The previously malfunctioning web site I also experienced. The problem could be "offshoring" and the webmaster/designer not using an American Qwerty keyboard. However now looking at mine IBM ThinkPad laptop the question mark is one key below the double quotation mark and both are in the shift postion, so someone could have designed this web site in the USA.
Gathering fan information can be done a number of ways, some illegally in the form of spyware or not divulging the information that is gathered. echomusic should be aware of that and I'm prepared to take it legal should I prove spyware or illegal methods are used or details of the procedure are not divulged on the web site.
Regarding the web site, the new AKUS site is very commercial and some band links (I think Nickel Creek and some others) are gone, as are some more personal links the "Parenting" organization Alison belonged/belongs to is gone. It is a scrubbed cold commercial site. Someone may have advised AKUS on this. I hope they have someone (a business manager- or some trusted person or organization) they can trust that will watch over their site that is not part of echomusic or Rounder that has their career and personal best interests at heart. And if needed, they should fire echomusic and go elsewhere if they prove to be as inept as some of us have experienced on a new site that has errors, typos, wrong ages, album info, etc. Who advised Alison (echomusic?) to be the only one in the band to forget about your life as an adolescent/teenager and all the experience, while other members bios still disucss their early musical beginnings?
Many excellent point have been brought out in the threads on this subject. No sense in repeating what others have stated again, except where I added my own observations.
I'll see how things progress. Has AKUS left Rounder Records and echomusic will be their record company or just their management company? Echomusic has surely gotten off on the wrong foot and it would be interesting to know whether echomusic or AKUS separately - jointly agreed on policy (looking at maximizing revenue echomusic could have said this is where you should go if you want to accomplish x, y and z.) on one dictated policy to the other.
Whenever I hear a Don Williams song (not often to I listen to the older country) the first thing that comes to mind is his "cold ending at a precise moment and strut" off stage (and I think he actually was looking at his watch, I'm serious) and I can again see him walk off stage. I don't have that "indelible impression" yet with the Dixie Chicks or AKUS.
But if I ever find out who orchestrated this policy and attitude change, I might be writing some RAP songs about echomusic or AKUS. (RAP is not my chosen genre by the way- but I might make history writing a few songs like that)
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Post by fiddler494 on Feb 25, 2005 4:22:16 GMT -5
I just looked over the echomusic site. It looks like Rounde Records is still the record company/record contract and the manager/booking contact is the same, it just appears echomusic (of Nashville TN) is the one creating/managing the web site and possibly hosting the web site.
10 years experience and they come out with new AKUS site with all the errors in it members where have mentioned so far?
echomusic was probably under the gun, there was something on the old site about by the end of January the new site was supposed to be up and running. The new site just came up about 2/12 or so or 2/14 oe 2/15 so they were only two weeks behind schedule.
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Post by tom37211 on Feb 25, 2005 9:15:51 GMT -5
WOW!!! Thanks Doug! That was a very thoughtful plug and I appreciate that. But I have to agree with Natalie on this. Besides, I would rather earn my "Full Member" label by simply posting my thoughts as the fancy strikes me. Believe me, I will get to that hallowed ground eventually. ;D
Thanks again!
;D ;D ;D Tom ;D ;D ;D
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Post by Doug on Feb 25, 2005 15:56:18 GMT -5
Alison just turned 33 on the "Official" site. She is officially back to 33 now.
Doug
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